TaxiBridge ("we", "us") is a service operated by TaxiBridge, a company registered in Greece. Our registered details and VAT number will be listed here before public launch. The merchant of record, invoicing entity, and contracting party is the Greek entity; these Terms are governed by Greek law.
TaxiBridge connects to your WhatsApp account (via the WhatsApp gateway) and provides real-time, AI-assisted translation of messages between you and the people who message you ("customers"). You read and reply in your chosen language; your customers read and reply in theirs. Translation is performed by a third-party AI provider (OpenAI).
Translations are generated automatically by AI and may contain errors, omissions, or mistranslations. We do not guarantee accuracy, and TaxiBridge is not intended for medical, legal, safety-critical, or emergency communications — do not rely on it in a situation where a mistranslation could cause harm (e.g. a medical emergency, a safety instruction, or a legal matter); use a qualified human interpreter or emergency services directly in those cases instead. You (and your customers) are responsible for independently verifying critical details before relying on them — in particular prices, addresses/pickup points, dates and times, and flight or booking numbers. To the maximum extent permitted by law, we are not liable for losses arising from a translation error; see Section 7 (Availability & liability) for the fuller limitation.
You must be at least 18 and provide accurate account information. You are responsible for keeping your login secure and for all activity under your account. One account is intended for one operator/driver unless a Fleet arrangement is agreed in writing.
Paid plans are billed via Stripe. New subscriptions include a 14-day free trial; a payment method is required to start, and unless you cancel before the trial ends, your card is charged and the subscription renews automatically (monthly or yearly as selected). Prices are shown inclusive of applicable VAT. See the Refund & Cancellation Policy.
Each account includes a fair-use allowance of 3,000 translated messages per calendar month, which is ample for normal single-operator use. This applies to messages actually translated; messages already in your own language are passed through and do not count. If you approach the allowance we will notify you, and translation may be paused for the remainder of the month once it is reached, resuming automatically at the start of the next month. If you consistently need more, contact us at support@taxibridge.app to arrange a higher allowance or a Fleet plan. We may adjust the allowance with reasonable notice.
You can cancel at any time from the billing portal. Cancellation stops future renewals; access continues until the end of the current paid period. See the Refund Policy for the EU right-of-withdrawal position for digital services.
The service is provided "as is". We do not guarantee uninterrupted availability or that translations are accurate or fit for any particular purpose. To the maximum extent permitted by law, our aggregate liability is limited to the fees you paid in the 12 months before the event giving rise to the claim. Nothing limits liability that cannot be limited under Greek/EU law.
Our handling of personal data is described in the Privacy Policy. Message content is processed transiently for translation and is not stored by us.
We may update these Terms; material changes will be notified and the version string above will change. Continued use after the effective date constitutes acceptance.
These Terms are governed by the laws of Greece. Disputes are subject to the competent courts of Greece, without prejudice to mandatory consumer-protection rights you may have in your country of residence.
Registered entity name — to be added before public launch.
Registered address — to be added before public launch.
Tax ID (ΑΦΜ/VAT) — to be added before public launch.
Support: support@taxibridge.app · Privacy: privacy@taxibridge.app